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How will new technologies change the way we mourn?

New technologies have the power to transform our lives, making us more efficient, more productive, and happier. But how is evolving technology changing the funeral industry? What new technologies promise to change the way we mourn collectively in the future?

The future of technology in the funeral industry

When most people think about technological advancement, they think about it in its primitive form. For example, they see a coming technological singularity as artificial intelligence develops to the point of surpassing human intelligence. They might also think of the medical industry, where advanced imaging and robotics can impact the way we care for people.

Like the examples above, technology in the funeral industry has the potential to improve our lives. New technology is giving us more options for funerals and mourning.

Below we explore technological developments in the funeral industry.

3D printing and customization

In The Light Urns says one of the most important advancements in the funeral industry is the rise of 3D printing. This allows for better customization of cremation urns and other keepsakes.

In previous decades, if you wanted a cremation urn, a piece of cremation jewelry, or some other memento or memento, your options were limited. Additionally, you can only choose from a handful of providers.

Today, you can make almost any urn, jewelry, or keepsake you want, either from a mold or from scratch. Customize your creations by sculpting or integrating existing physical objects into the design.

The process begins with a brainstorming session between the mourner/planner and an experienced 3D cremation urn designer. Once an idea starts to form, it can be 3D modeled and previewed. Once final adjustments are made, the finished urn is ready for full 3D printing.

Despite the limitations, it is possible to 3D print urns of various shapes, sizes, and colors. The power of customization makes these souvenirs more personal while also giving consumers more autonomy and control. It opens the door to new avenues of mourning and remembrance, allowing friends and family to create perfect, lasting artifacts to celebrate the life of their loved one.

Video broadcasts and virtual tours

Video broadcasts and virtual tours are also growing in popularity. Whether you visit a facility or cemetery to see what’s available, or attend an in-person service virtually, you can choose to immerse yourself in the experience without leaving home.

As VR headsets become cheaper, more impressive, and more ubiquitous, we expect this area to grow profoundly in the near future. While not everyone will immediately adapt to the idea of ​​wearing a VR headset to attend a funeral, future generations may consider it normal.

Personalized data, AI and recommendations

Artificial intelligence is developing at an astonishing rate, dramatically improving our ability to process and understand data. At the same time, software development companies and online brands are getting better at collecting and storing personal data.

The intersection of these two phenomena leads to more personalized recommendations created by AI analytics. Instead of going into the decision-making process completely blind, consumers will be able to tap into a personalized database to get recommendations based on their history, beliefs, budget and other variables.

obituary writing

Many people find the responsibility of writing an obituary challenging. You want to cover the person’s greatest achievements and most dazzling personality traits, but the stress and emotional impact of mourning can make it difficult to remember everything and produce your best work. People are turning to generative AI to assist in the obituary writing process, sometimes even taking over the entire process entirely.

Today, detecting content written by artificial intelligence is not particularly difficult. It tends to be highly repetitive, formulaic, and somewhat rigid. But it might have been a lot better if someone who actually knew the deceased had punched.

In the future, AI writing may be indistinguishable from the best human writing.

management system

Many funeral homes and related businesses are integrating advanced management systems, allowing them to collect more data from consumers and streamline internal operations. This can enable smoother communication with customers, save time in the form of automation, and in some cases provide wider functionality.

Advanced management systems also provide small businesses with the resources available to compete with larger, more established businesses. It’s a relatively small investment but can instantly multiply your capabilities.

Online options: Third parties and others

Starting an online business is easier than ever, especially when you use advanced technology to power it. As a result, we are seeing a proliferation of new competitors in the death care and funeral industries. Instead of going directly to a funeral home for all your needs, you can do online research, browse offerings from dozens of providers, and take advantage of price transparency to make better decisions.

For consumers, competition is usually a good thing. It results in greater product and supplier diversity and lower prices. As the online presence of third-party offers increases, we can expect these trajectories to continue into the future.

social media and interaction

Not everyone is excited about the current state of social media, but there’s no denying that it’s a powerful force. This technology is already offering new ways to interact with and mourn loved ones. You can turn your social media profile page into a memorial page and leave comments about your favorite memories.

In the future, this may evolve into more advanced engagement opportunities. Using historical data on a person’s posts and other publicly available information, advanced artificial intelligence can replicate their writing style and even their personality traits. AI can successfully simulate what the person would say in response to a new event, or even their entire personality in a conversation. While some people will certainly find this unpleasant, others will find it a useful tool for dealing with grief and keeping one’s memory alive.

Beyond cremation

Cremation is popular for its environmentally friendly, inexpensive and relatively agnostic nature. In the future, we may see more burial options, such as freezing or using the body to start and support a thriving garden.

The eternal need for empathy and human connection

Many of these technologies are giving us new options and delivering services with greater efficiency, but it’s important to recognize that the funeral industry will always require empathy and human connection.

Mourners need to connect with genuine human beings, so businesses and organizations in the funeral industry will not be able to rely solely on automation and advanced technology to serve consumers. The most successful funeral and burial businesses of the future will be those that successfully combine the latest, most advanced technology with a thoughtful, genuine human touch.

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